Client Story: A 15% Increase in Registration

Driving impact and growth in educationHow TESOL turned missed opportunities into 15% more registrants

Key outcomes

Background

Founded in 1966, TESOL International Association brings together educators, researchers, administrators, and students committed to advancing English language teaching worldwide. With over 8,000 members in 70+ countries , TESOL delivers professional development, research, and advocacy to the global English teaching community.

Objectives

  • Re-engage 585 abandoned registrants and convert them into attendees through omnichannel marketing strategies

  • Amplify TESOL’s marketing efforts without adding additional costs

  • Deliver measurable impact aligned with TESOL’s mission to connect and support educators

Challenges

TESOL faced a set of common but difficult constraints:

  • No internal infrastructure to scale prior re-engagement efforts into a long-term, data-driven program.
  • Two-person marketing team with limited bandwidth for experimentation.
  • No budget flexibility for new campaigns or paid media.
  • A price-sensitive, global audience navigating economic uncertainty and geopolitical challenges.

The opportunity

TESOL had 585 high-intent leads sitting idle, people who had started the registration process but never completed it. Showcare recognized this as a missed revenue opportunity and proposed a performance-based growth strategy: TESOL would take on no financial risk, while Showcare would invest in the campaign and earn solely based on results.

This structure created a win-win: TESOL could grow registrations and revenue without spending more, and Showcare could prove its value through performance.

Strategy

From day one, Showcare acted as a true financial and executional partner, absorbing campaign costs and working in lockstep with TESOL to maximize impact.

What made 2025 a standout year was the execution across four key areas:

  • Early start

    Showcare launched the campaign early, providing a longer runway for engagement.

  • Smarter targeting

    Showcare used additional data collected from TESOL’s site, including pop-up engagement and behavior tracking, to zero in on high-intent prospects who abandoned registration.

  • Omnichannel engagement

    Coordinated outreach across email, SMS, retargeting ads, and outbound calls helped meet potential registrants where they were active.

  • Incentive strategy

    A limited-time, e 4 arly bird offer generated an additional 5% lift in conversions.

Results

  • Share of registrants: 15.3%
  • Revenue contribution: 12.7%
  • ROAS: 51x
  • Text conversion rate: 23%

Together, these actions helped Showcare contribute to over 15% of the total registrations. With zero added expense and no risk for TESOL, Showcare delivered measurable, mission-aligned growth that directly supported the success of the event.

Partnering with Showcare’s Growth Marketing team gave us additional ways to engage our audience without draining internal resources. Their ability to take on the risk and deliver results made this feel like a true partnership, not just a campaign. Their creativity, accountability, and performance focus helped us amplify our reach and impact in meaningful ways
Gwynn Mason Director, Marketing & Communications
TESOL International Association

Conclusion

This client story is more than a campaign recap; it’s a model for how education associations can drive measurable growth with the right partners.

By adopting a risk-sharing, performance-based approach, Showcare helped TESOL convert missed opportunities into mission- aligned engagement. The results speak to a scalable, replicable strategy which eases operational pressure and strengthens the marketing impact without adding additional spend.

For mission-driven associations, this case study highlights a replicable path to increasing event success through smart, aligned partnerships that put outcomes first.

Ready to grow your event registration without increasing your workload or budget?

Let’s talk

Read our latest posts